7 Things I Got Wrong About Mental Health as a Business Owner
Chris Coulter co-owned a 70-person office furniture company from 1992 to 2010. Here are seven things he got wrong about mental health at work: calling it an excuse, doubting parents with sick kids, banning remote work, saying "let us know how we can help," ignoring the EAP, pushing through his own depression, and keeping it hidden. What to say when an employee shares a personal struggle.
They Told a Stranger What They Haven't Told You
About one in seven employees is parenting a child who's struggling, and most will never tell HR. After six months of LifeLine Parent Workshops, Chris Coulter shares what the Teen Signal Check shows about working parents, why 30% are surprised by their result, and what employers can do about working parents' mental health at work before it shows up as absence or a resignation.
Every Company Value Has an “Unless”
Most companies say they support employees through personal difficulty. Employees learn quickly where that support ends. Chris Coulter on the gap between the values board and what actually happens when someone's performance drops for six months, why low EAP utilisation is not a communications problem, and the three questions worth putting to your own leadership team this week.
The Best Benefit Items Aren't Even In Your Benefit Booklet
A CPO showed me her benefits guide. Twenty-two pages, EAP near the back, four percent utilization. She called it a communications problem. Run any credible prevalence estimate against your headcount and the number should be forty percent or higher. So thirty-six percent of your people are carrying something and never raising a hand. This is where they went, and what reaches them when a phone number doesn't.