The 7 Questions Parents Ask Me in Private
Parents of struggling teens ask me the same 7 questions in private about exhaustion, isolation, "I'm fine," when to act, and fear of overreacting. These aren't signs of bad parenting. They're signs you're paying attention. If you're noticing changes in your teen and wondering if you should be worried, this is for you. Trust your instincts.
Your Competitor Just Became the Company Parents Choose Over You
Two types of companies compete for the same talent. Type A says "leave personal life at the door." Type B supports the whole human. When 1 in 4 working parents has a teen in crisis, parents are screening for which type you are in interviews. They're asking: "What happens if my kid has a crisis?" One answer loses talent. One builds loyalty. The companies choosing Type B aren't being nice—they're being strategic.
I Want Your Kids to Be Okay, And I Want You to Be Able to Live With Yourself
I can't promise your kid will be okay. No one can. But I can promise this: if you act on what you're seeing—if you pay attention, ask hard questions, get support before crisis—you'll be able to live with yourself regardless of what happens. The cost of overreacting is awkwardness. The cost of underreacting is something you'll never forgive yourself for. From Chris Coulter, founder of MentorWell.
Selling Prevention in a Culture Addicted to Crisis
The healthcare system is designed backwards. We fund crisis and ignore prevention. A parent trying to be proactive pays $150/hour out of pocket. Wait until your teen is in crisis and it's suddenly covered. So parents wait. And sometimes waiting costs them everything. I waited. Maddie died. Now I'm selling prevention in a system that only pays for crisis—the worst business model and the only ethical one.
You Say You're Employee-Centric, But 14% of Your Workforce Is Hiding Something From You Right Now
One in seven of your employees is dealing with a struggling teen right now. They're hiding it because they don't trust your culture enough to be honest. This isn't about adding benefits—it's about proving your employee-centric mission statement is real. When a parent's kid is in crisis, do they feel safe telling you? Or do they perform wellness while falling apart? Your answer determines what kind of employer you actually are.
Building a Business Around a Problem People Don't Want to Admit They Have
I'm building a business around a problem people won't admit they have: missing the warning signs their teen is struggling. My target market is in active denial. I can't use fear or shame. Instead, I show them my failures. I missed the signs with my daughter Maddie. Now I'm building what I needed and didn't have, a way for parents to move from dismissal to awareness before it's too late.
The Question Every Parent Is Afraid to Ask
After losing his daughter Maddie to suicide, Chris Coulter learned the hard truth: asking your teen "Are you thinking about hurting yourself?" doesn't plant the idea—it opens the door. This guide helps parents ask the questions they dread (substance use, self-harm, depression, suicidal ideation) without punishing honesty, plus what to do if they say yes. Includes crisis resources and practical scripts for hard conversations.
What It’s Really Like to Work While Your Teen Is in Crisis
When an employee's teen is in crisis, productivity drops 20-40% on average, sometimes more in severe cases. They show up. They smile. They say "I'm fine." Meanwhile, their work suffers. Most confide in their manager, if anyone. The rest bury it. This article reveals the true financial cost hidden in your workforce, why parents stay silent, and three solutions that prevent collapse before it happens. Real numbers. Real impact. Real solutions.
What We Keep When They’re Gone
When Chris Coulter found his daughter Maddie's ice skates in storage after 10 years, he asked others what they kept after losing someone. The responses reveal how we protect proof of love through objects: worn clothes, handwritten letters, quilts made from favorite shirts, and items kept for decades. These stories show that holding on isn't denial and letting go isn't betrayal—both can be acts of love.
10 Things Your Teen Won't Say Out Loud (But Desperately Needs You to Know)
Teens are sending signals, but most parents miss them or dismiss them as "just teenage behaviour." This guide reveals the 10 things struggling teens desperately wish their parents understood, from what "I'm fine" really means to why they shut you out. Written by Chris Coulter, founder of MentorWell, based on hundreds of conversations with teens. Includes actionable steps for each insight and a free guide to help you start conversations that actually work.
The Loneliest Part of Grief? When Everyone Else Moves On
After my daughter's suicide, hundreds showed up. Then they left. The texts stopped. Check-ins faded. That silence is the loneliest part of grief—and it's the same isolation parents face when their teen is struggling. MentorWell closes that gap before loss, providing community, mentorship, and fast access to care when families need it most.
Teen Suicide Warning Signs Parents Miss: Why "It Won't Happen to Us" Is Dangerous
After my 14-year-old daughter Maddie died by suicide, I created a talk called "Wake Up: You Could Lose Your Teen to Suicide." Four parents signed up. The school cancelled. Most parents believe "that would never happen in our family." But 40% of teens experience significant mental health changes during adolescence—and many won't tell their parents. The warning signs were there. I just didn't know what I was looking at.
If You Had 19 of Me, Your Company Would’ve Collapsed
ROI calculators claim a parent in crisis operates at 65% productivity. But grief doesn't average. Crisis compounds. One employee might work harder to avoid feeling. Another can barely function. You won't know which until it's too late. The real cost? Teams that collapse. Talent that quietly leaves. Employees suffering in silence. The smartest companies don't need a calculator to know people matter. They decide to help first—then justify it later.
You Are Not a Bad Parent: Breaking the Silence Around Mental Health and Shame
Parents of teens with mental health struggles often hide in silence, isolated by shame and fear. After losing his daughter to suicide, Chris Coulter shares his journey through grief, medication, and crushing parental shame. He reveals why 1 in 4 working parents stay quiet and how community support replaces isolation with healing. Join the free When Something Feels Off parent community now open
Late Night Social Media Use and Teen Mental Health: Why Timing Matters More Than Screen Time
Parents focus on how much time teens spend on social media. But the real issue is when they're online. Late night scrolling intensifies anxiety, disrupts sleep, and damages confidence. Learn why timing matters more than screen time limits—and how to protect your teen's mental health without constant battles.
To the Parent Sitting in the School Parking Lot
For parents who just left a school meeting about their struggling teen. That parking lot moment where you're told "we're concerned" but not given solutions. What to do when you're handed the problem: how to talk to your kid, what warning signs to look for, why fix-it mode backfires, and how to get support without making things worse. From a parent who missed the signs and wishes he'd known what to do sooner.
This Is for the Parents Who Are Tired of Pretending They’re Fine
Many parents of struggling teens quietly say “I’m fine” when they’re anything but. After listening to thousands of parents carrying fear, shame, and loneliness, this piece explains why “When Something Feels Off” parent support group exists: a safe, judgment-free space where parents don’t have to explain themselves, fix anything, or carry it alone, just show up as they are.
What Maddie Would Want Me to Tell Your Teen
A heartfelt, plainspoken message to teens who are struggling with their mental health. Written from lived experience, this piece reassures teens they are not broken, not alone, and worthy of help. It encourages speaking up, staying connected, and choosing presence over silence, with hope, clarity, and care.
3 Warning Signs Your Teen Is Pulling Away (And What to Do)
Teens don’t always pull away loudly. Often, the warning signs are subtle, small shifts in behaviour, tone, and connection. Drawing from lived experience, this piece shares three early signs a teen may be disconnecting, along with gentle ways parents can respond before things escalate. It’s about noticing sooner, staying present, and trusting what you see.
Why You Were Never Meant to Hold This Alone
Parents often feel lonely even in full, busy homes. This piece explores how modern parenting became private, why pretending “I’m fine” is exhausting, and how silence impacts both parents and kids. It offers gentle, practical ways to break isolation through honesty, shared space, and connection—reminding parents they were never meant to carry this alone.