How Mentorship Works
How MentorWell Mentorship Works
If you're wondering whether mentorship is right for your teen, here's what the process looks like.
1. Free 30-Minute Discovery Call
Book a call with someone on our team. No pressure. No sales pitch.
You'll get straight answers about:
What mentorship actually looks like
Whether it's the right fit for your teen
Cost, commitment, and next steps
2. Mentee Intake Form
If you want to move forward, you'll complete a short questionnaire (about 7 minutes). This helps us understand your teen's background, what they're going through, and what kind of mentor might be a good match.
3. Safety Screening
Before we begin, we conduct a third-party safety screening ($100 CAD). This is a clinically validated assessment — not a judgment call.
It screens for:
Depression
Anxiety
ADHD
Suicidal ideation
Substance use concerns
Why we do this:
Mentorship works best when teens are stable enough to engage. If your teen is in crisis or needs clinical intervention first, we want to know that upfront — so we can connect you with the right support instead of delaying care.
What happens next:
You'll receive a detailed report outlining the results.
If mentorship is a good fit, we move forward with matching.
If your teen is already in therapy and the screening flags a concern, we may still proceed depending on the clinical recommendation.
If mentorship isn't the right step right now, we'll connect you with our clinical partners who can provide assessment and expedited referrals — in days or weeks, not months.
This step protects your teen. It also protects the mentor relationship by ensuring we're starting from a place where real progress is possible.
4. Matching Process
If approved for mentorship, we match your teen with a mentor based on:
Shared lived experiences
Relatability and personality fit
Gender (same-gender matches unless you request otherwise)
We take time with this. The match matters more than speed.
5. Program Details
Once matched, we introduce the mentor and mentee by email and schedule the first session.
Program length: 6 months (13 one-hour sessions)
Frequency: Typically every two weeks
Platform: Secure, encrypted video sessions
Session transcripts:
All sessions are transcribed and securely stored for six months. This protects both the mentor and the mentee.
Who has access?
The mentor (to review and reflect on sessions)
Our team (for quality assurance and safety monitoring)
Parents do not have access unless there's a safety concern
This isn't surveillance. It's accountability. It ensures that mentorship stays safe, professional, and focused on your teen's wellbeing.
6. Onboarding Session
Before sessions begin, we host an onboarding call with your teen and a parent or guardian.
You'll review and complete:
Confidentiality Agreement (protects both mentor and mentee)
Respect and Conduct Form (for the mentee)
Liability Agreement (for the parent or guardian)
This ensures everyone understands the expectations and boundaries before we start.
What If the Match Doesn't Work?
Sometimes a match isn't the right fit. That's okay.
If your teen isn't connecting with their mentor, we'll reassess and work with you to find a better match. No judgment. No penalty.
The goal is connection. If that's not happening, we adjust.
Ready to Start?
Book a free discovery call. Ask your questions. See if this feels right.
No commitment required.
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