How it Works

How MentorWell Mentorship Works

If you want to see whether a mentor is right for your son or daughter, here’s what the process looks like:

1. Free 30-Minute Discovery Call
Book a free call with someone on our team.
You can ask questions about cost, commitment, and how mentorship works.

2. Mentee Intake Form
If you’d like to move forward, you’ll complete a short questionnaire (about 7 minutes).

3. Safety Assessment Tool
Before we begin, we conduct a third-party, FDA-compliant Safety Assessment Quiz ($100 CAD).
This ensures there are no serious safety concerns. It screens for:

  • Depression

  • Anxiety

  • ADHD

  • Suicidal ideation

  • Addiction risks

You’ll receive a graded report outlining your child’s results. This step determines whether mentorship is appropriate.

If a risk is identified, and your child is currently in therapy, we may still proceed depending on the situation.
If mentorship isn’t suitable right now, we’ll connect you with our medical partners who can provide a proper diagnosis and expedited referrals — in days or weeks rather than months.

4. Matching Process
If approved for mentorship, we match your young person with a mentor based on:

  • Similar lived experiences

  • Relatability

  • Gender (same-gender matches unless parents request otherwise)

We use both AI matching and human review to ensure strong compatibility.

5. Program Details
Once matched, we introduce the mentor and mentee by email and schedule the first session.
The program runs for 6 months (13 one-hour sessions), typically held every two weeks.
All sessions take place on a secure, encrypted video platform.

Transcripts from each session are recorded and securely stored for six months.
This provides protection for both the mentee and the mentor.

6. Onboarding Session
Before sessions begin, we host an onboarding call with the mentee and a parent or legal guardian.
You’ll review and complete:

  • MentorWell One-Way Confidentiality Agreement (protects both mentor and mentee)

  • Respect and Conduct Form (for the mentee)

  • Liability Agreement (for the parent or guardian)

Flowchart outlining a process starting with a free discovery call, followed by a mentee intake form and safety assessment. Depending on suitability, it proceeds to matching or referral to medical partners. It then includes program details, onboarding, and begins a mentorship journey.
Is Mentorship Right For Your Child? Find Out