“Do You Have a Minute?” The Conversation Most Managers Aren’t Ready For
A top sales rep closes her manager's door and says her son hasn't been to school in two weeks. Chris Coulter, founder of The MentorWell, walks through five things leaders can do when an employee shares a personal struggle: thank them, listen, ask what they need, leave the reassurance out, and follow up. Plus why this conversation matters for retention, and what it costs when it goes wrong.
They Told a Stranger What They Haven't Told You
About one in seven employees is parenting a child who's struggling, and most will never tell HR. After six months of LifeLine Parent Workshops, Chris Coulter shares what the Teen Signal Check shows about working parents, why 30% are surprised by their result, and what employers can do about working parents' mental health at work before it shows up as absence or a resignation.