“Do You Have a Minute?” The Conversation Most Managers Aren’t Ready For
A top sales rep closes her manager's door and says her son hasn't been to school in two weeks. Chris Coulter, founder of The MentorWell, walks through five things leaders can do when an employee shares a personal struggle: thank them, listen, ask what they need, leave the reassurance out, and follow up. Plus why this conversation matters for retention, and what it costs when it goes wrong.
Building a Business Around a Problem People Don't Want to Admit They Have
I'm building a business around a problem people won't admit they have: missing the warning signs their teen is struggling. My target market is in active denial. I can't use fear or shame. Instead, I show them my failures. I missed the signs with my daughter Maddie. Now I'm building what I needed and didn't have, a way for parents to move from dismissal to awareness before it's too late.