“Do You Have a Minute?” The Conversation Most Managers Aren’t Ready For
A top sales rep closes her manager's door and says her son hasn't been to school in two weeks. Chris Coulter, founder of The MentorWell, walks through five things leaders can do when an employee shares a personal struggle: thank them, listen, ask what they need, leave the reassurance out, and follow up. Plus why this conversation matters for retention, and what it costs when it goes wrong.
I Was Still Hitting My Numbers. Sort Of.
The work went out. Deadlines got met. Nobody chased me for anything. It was taking five times as long to get there, and none of that appears in a performance review, a dashboard, or an engagement survey. This is what a year of hidden decline looked like from the inside, what a manager saw instead, and the one signal that showed up before anything else moved.
The Avoidable Resignation Letter
Most managers can identify the exact moment they missed. A quiet one-on-one. A late message. A Friday afternoon where something felt off. The Manager Signal Check helps you act before the window closes.