Over ten years, parents who have lost a child find their way to Chris Coulter. They carry the same four questions. When does the pain ease. The guilt. How to honour their child. And the one nobody asks out loud. This is his honest answer to all of them. In memory of Maddie Coulter. June 28, 2000 — April 11, 2015.

In 2015, Chris Coulter lost his 14-year-old daughter Maddie to suicide. What followed was ten years of listening to families, building what they told him they needed, and turning the worst moment of his life into something that protects other families before it's too late.