Why MentorWell Doesn’t Report to Parents, And Why Teens Thrive Because of It

Protecting Your Teen’s Privacy to Unlock Their Potential

At MentorWell, we often receive questions from parents, such as, "How will we know what's being discussed in the mentoring sessions?" It’s a fair question, rooted in love, concern, and a deep desire to be involved in their child's growth journey.

The simple answer?
We don’t report back.
And that's by design.

Mentorship at MentorWell isn't about surveillance or updates, it’s about trust. We believe that for a mentorship relationship to be truly impactful, it must be built on a foundation of trust between the mentor and the mentee. It’s in that private, judgment-free space that real growth happens.

When a young person enters into mentorship with us, they sign a confidential agreement. The contract gives them full control over whether they want to share details of their sessions with their parents or keep them private. In turn, they receive our commitment: what they share stays between them and their mentor.

Unless, of course, safety becomes a concern.
If a mentor believes a mentee’s safety is at risk, whether physically, emotionally, or otherwise, that’s the only time this confidentiality is breached. Protecting your child always comes first.

However, in every other case, what is shared in mentoring sessions stays in the vault.

Why This Matters

Mentorship isn’t about fixing teens.

It’s about believing in them.
It’s about walking beside them, not in front, not behind, through the tough questions and messy emotions that come with growing up.

Young people today face unprecedented pressures: school demands, social media comparison, friendship challenges, and future uncertainty. They need a place where they’re not being assessed, evaluated, or corrected, a place where they can simply be.

By protecting their privacy, we give them something rare:
A safe space to explore who they are becoming.

In that space, teens and young adults develop confidence, resilience, and invaluable life skills that accelerate their emotional growth by years. It’s where they practice decision-making, learn how to self-advocate, and begin to see themselves as capable of steering their lives.

That transformation can’t happen under constant watch.
It happens in freedom.
It happens when they feel believed in, not doubted.

Parents: Your Role is Still Vital

Choosing not to report back doesn’t mean excluding parents. It means honouring our different (and equally important) roles.

Your love, stability, and guidance form the bedrock of your child’s life.
Our mentorship complements that foundation by offering a separate, neutral space. Teens often need this space during their critical years of growth and change.

When teens are ready, they do share what they’ve been working through. Some update their parents after every session; others take a little longer. Either way, their openness becomes a powerful act of agency that builds authentic trust within the family, instead of forcing it.

We encourage you to give them space, cheer them on, and trust the process.

And know this:
Behind the scenes, even if you’re not hearing every detail, powerful, life-changing work is happening.

Our Promise

At MentorWell, we are advocates for your child’s future, not just in words but in practice. Our mentors are trained to guide with empathy, nurture emotional intelligence, and empower teens and young adults to become the best versions of themselves.

Your child’s confidence, safety, and self-trust are at the heart of everything we do.
By choosing mentorship, you’re showing them that you believe in their ability to grow, not because you’re watching every step but because you trust that they can take it.

That kind of belief changes lives.